In Business Since 0
(907) 336-7878
Total Automotive Repair & Routine Maintenance Center
Mon-Fri 8am-6pm, Sat 8am-5pm, Sun Closed
AMEX, DISCOVER, MASTER CARD, VISA
ABS Specialists, Alignments, Auto Repair, Brakes, Brakes Repair, Computer Balancing, Computer Diagnostics, Emissions Testing & Repair, Front End, Retail, Sales & Service, Shocks, Struts, Suspension & Steering, Transmission, Transmissions, Tune Ups, Tune-Ups, Wheel Alignment, Farm Tires, Industrial Tires, Shocks, Struts, Tires, Wheels
Automobile Repairing & Service, Tire Dealers, Brake Service, Wheels & Wheel Covers, Wheel Alignment & Axle Repair, Certified, Senior Citizen Discounts, Closed Sundays, Closed Weekends, Credit Cards Accepted
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Posted by Kobuk on 10/7/2009
I bought new tires online because none were available in town. Called about getting them mounted and balanced and was told no problem, they charge $1 per rim diameter. They don't take reservations so I made plans to get my wife there and the tires and were told they wouldn't mount the tires because they didn�t sell them. They made some dumb excuse about liability, but there is no more liability to them than if I bring in tires that have been changed out for 2 or 3 seasons. They must have too much money coming in to want to earn $72 mounting 4 tires. Buying tires on line and spending $225 to ship, and another $72 to M & B is still more than $100 cheaper than they would sell the tires for if they had them. What a rip off!
Posted by AlaskaKaz on 4/24/2009
It seems that nearly every tire service in Alaska has a distinct lack of respect for customer's property. While the prices and customer service were decent, the general malaise and poor workmanship in the shop led to scuffed wheels and obvious crowbar marks on my wheels. Sure, to most people, wheels are just what the tires go on - but when you have a nice new vehicle, limited edition with a very unique set of wheels - deeply scratching the paint on the rims DOES matter. The manager was courteous but tried to disguise the marks on my rims as "old" or "probably from a rock" - all of which was BS. I decided not to make a scene, referring instead on an old adage of "choosing your battles". The search continues for a tire/wheel shop that gives a ****.
